Outlet Manager - New Project - Consumer Foods Sector
CEYLON COLD STORES PLC
Sri Lanka
On-site
Restaurant operations management
Customer experience excellence
Team leadership and people management
This position is responsible for the overall performance and profitability of the restaurant, ensuring excellence across People, Customer Experience, Operations, and Sales/Profit
Job Summary
This position is responsible for the overall performance and profitability of the restaurant, ensuring excellence across People, Customer Experience, Operations, and Sales/Profit.
This role provides end-to-end leadership of the outlet, driving business growth, operational excellence, brand compliance, and a high-performing team culture.
The company is seeking a suitable candidate to fill the position of Outlet Manager - New Project - Consumer Foods Sector.
Matching Summary
This position is responsible for the overall performance and profitability of the restaurant, ensuring excellence across People, Customer Experience, Operations, and Sales/Profit.
Skills & Requirements
Must-have
Restaurant operations management
Customer experience excellence
Team leadership and people management
Food quality and safety
Sales and business performance
Inventory and financial control
Nice-to-have
Brand compliance
High-performing team culture
Passion for service excellence
Results-driven mindset
Key Requirements
Minimum 5–8 years of experience in QSR, restaurant, or operations
2–3 years of experience in a managerial role
Strong knowledge of food safety, restaurant operations, and financial management
Proven leadership and people development skills
Excellent communication and stakeholder management abilities