Workplace Experience Specialist

JLL

Bogota, Colombia
Exceptional service delivery
Soft services delivery innovation
World-class hospitality standards
As a Workplace Experience Specialist, you will be the face of exceptional service delivery at Microsoft's Colombia and Ecuador locations

Job Summary

  • As a Workplace Experience Specialist, you will be the face of exceptional service delivery at Microsoft's Colombia and Ecuador locations.
  • You will oversee reception, office supplies, mail services, general cleaning, parking programs, and day porter operations, ensuring every touchpoint reflects world-class hospitality standards.
  • This position is critical to JLL's partnership with Microsoft, directly impacting employee satisfaction, operational excellence, and the continuous evolution of workplace services across the region.

Matching Summary

As a Workplace Experience Specialist, you will be the face of exceptional service delivery at Microsoft's Colombia and Ecuador locations.

Skills & Requirements

Must-have

  • Exceptional service delivery
  • Soft services delivery innovation
  • World-class hospitality standards
  • Employee satisfaction impact
  • Operational excellence
  • Vendor relationship management

Nice-to-have

  • Client-facing role dynamism
  • Continuous improvement drive
  • Workplace experience trends
  • Sustainability initiatives support
  • Client relationship management

Key Requirements

  • Bachelor's degree in Hospitality or related field
  • 2-4 years of experience in hospitality
  • Proven experience managing soft services
  • Strong vendor management skills
  • Budget management experience
  • Fluent Spanish and English proficiency
  • Advanced Microsoft Office proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter