The role involves ensuring observability platforms run smoothly while supporting users in adopting best practices across the enterprise
Job Summary
The role involves ensuring observability platforms run smoothly while supporting users in adopting best practices across the enterprise.
Candidates will work closely with application teams, SREs, and platform engineers to drive maturity and resolve complex challenges.
LSEG offers a collaborative culture with tailored benefits including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.
Matching Summary
The role involves ensuring observability platforms run smoothly while supporting users in adopting best practices across the enterprise.
Skills & Requirements
Must-have
3+ years supporting observability platforms
Hands-on experience with Splunk Datadog Grafana
Strong troubleshooting and problem-solving skills
Familiarity with ITSM tools like ServiceNow
Understanding of metrics logs traces concepts
Nice-to-have
Experience with BigPanda or similar platforms
Exposure to incident management processes
Knowledge of scripting or automation
Ability to develop user documentation
Participation in on-call rotations
Key Requirements
3+ years supporting observability platforms
Experience with ServiceNow and Microsoft Teams
Understanding of observability standards and telemetry