Job Summary

• Communications Dispatchers are responsible for monitoring incoming emergency calls, non-emergency public safety, facilities, and critical infrastructure calls, operational security situational awareness, information sharing, and dispatching security, police, and facilities staff to respond for calls for service.
• Leveraging advanced technologies for physical security, critical infrastructure/systems, and public safety tools, the Public Safety Communications Dispatcher collects and provides “real-time” situational awareness information regarding potential/actual risks, acts of criminality, and emerging threats.
• Often functioning in a high-stress and time-critical environment, these dispatchers must determine the validity, urgency, proximity, and significance of this information and disseminate it to relevant parties in a timely manner.

Matching Summary

Skills & Requirements

Key Requirements

• High school diploma or GED required
• APCO International basic dispatch and security operations center communications training certification in 90 days
• National Incident Management Systems (NIMS) basic certifications in one year

Work Rights