Bilingual Customer Service Representative (remote Fl)

Oscar Health

Florida, United States
Base: $19.00 ph; bonus: + $1.00 ph upon bilingual ...
Remote (with occasional travel for team meetings and company events)
Bilingual in spanish and english
High-volume customer service experience
Healthcare industry experience
Oscar Health is seeking a Bilingual Customer Service Representative for their Member and Provider Services team, focusing on customer interactions and back office tasks. This remote role requires proficiency in both Spanish and English and offers a pay rate of $19 per hour, with potential for additional compensation

Job Summary

  • Oscar is the first health insurance company built around a full stack technology platform focused on serving members.
  • The role involves managing an assigned caseload while maintaining service delivery, productivity, and quality expectations.
  • Employees are eligible for benefits including medical, dental, vision, paid holidays, and a 401(k) plan.

Matching Summary

Match Score: 85

Oscar Health is seeking a Bilingual Customer Service Representative for their Member and Provider Services team, focusing on customer interactions and back office tasks. This remote role requires proficiency in both Spanish and English and offers a pay rate of $19 per hour, with potential for additional compensation.

Salary

Base: $19.00 per hour; Bonus: +$1.00 per hour upon bilingual assessment completion; Benefits: Medical, dental, vision, 401(k), 15 days vacation accrual

Skills & Requirements

Must-have

  • Bilingual in Spanish and English
  • High-volume customer service experience
  • Healthcare industry experience

Nice-to-have

  • Strong quantitative or analytical skills
  • Advanced Google Suite capabilities
  • Experience with data manipulation

Key Requirements

  • 1+ years of high-volume customer-focused experience
  • 6+ months of healthcare experience
  • High school diploma or GED

Work Rights

Must reside in Florida

Tailored Resume

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