Service Delivery Manager

Agilent Technologies

Ahmedabad, India
Financial business management
Customer needs
Profitable revenue growth
Responsible for financial business management and fostering growth of service business through cost reductions of service delivery, maximizing of lead generation and revenue recognition

Job Summary

  • Responsible for financial business management and fostering growth of service business through cost reductions of service delivery, maximizing of lead generation and revenue recognition.
  • Accountable for achieving profit and loss targets and supervises teams to ensure successful implementation, installation, repair, calibration, and customer support.
  • Establishes partnerships with support organizations to ensure profitable revenue growth and enhance customer satisfaction.

Matching Summary

Responsible for financial business management and fostering growth of service business through cost reductions of service delivery, maximizing of lead generation and revenue recognition.

Skills & Requirements

Must-have

  • financial business management
  • customer needs
  • profitable revenue growth
  • achieving profit and loss targets
  • daily service operations optimization
  • adherence to delivery processes

Nice-to-have

  • strong leadership abilities
  • excellent communication skills
  • effective problem-solving skills
  • commitment to high customer satisfaction
  • efficient time management
  • analytical capabilities
  • culture of continuous improvement

Key Requirements

  • Minimum of 2 years’ work experience as People Manager
  • Overall work experience should be > 8 years
  • Bachelor's or Master's degree in Analytical Chemistry/Instrumentation/Pharmacy/Biotechnology/Life Science or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter