Representative Ii, Bps Client & Product Onboarding
Fidelity National Information Services
Jacksonville, FL, US
Data mapping and conversion
Client interviews and data analysis
Software testing and validation
Develop a strong understanding of client products and services through information-gathering sessions to determine how FIS systems should be configured to meet client needs
Job Summary
Develop a strong understanding of client products and services through information-gathering sessions to determine how FIS systems should be configured to meet client needs.
Gather, analyze, and assess client forms and data files using data analysis, product mapping, and client interviews.
Serve as a subject-matter expert throughout the project, answering questions and guiding clients in system usage.
Matching Summary
Develop a strong understanding of client products and services through information-gathering sessions to determine how FIS systems should be configured to meet client needs.
Skills & Requirements
Must-have
data mapping and conversion
client interviews and data analysis
software testing and validation
system configuration and customization
troubleshooting and issue resolution
Nice-to-have
strong communication skills
analytical problem-solving
high attention to detail
collaboration and relationship-building
adaptability in fast-paced environment
Key Requirements
Bachelor's degree or equivalent experience
Experience with payroll integration
Ability to understand technical and business concepts