Patient Service Representative I Hospital Part-time 530p-2a

Advocate Health

Cabarrus, NC, US
Base: $20.80 - $31.20 ph; bonus/equity: not specif...
Part-time (530p-2a, one weekday and rotating weekends)
Hipaa compliance knowledge
Emtala regulation understanding
Epic electronic medical record proficiency
Advocate Health is seeking a part-time Patient Service Representative in Cabarrus, NC, for the evening shift from 5:30 PM to 2 AM. The role involves creating and maintaining patient electronic health records, ensuring compliance with healthcare regulations, and providing exceptional customer service to patients and their families

Job Summary

  • This role creates the initial electronic health record that serves as the foundation for all patient care and billing processes.
  • The position requires strict adherence to federal regulations including HIPAA, EMTALA, and various Medicare notice requirements to ensure patient safety and organizational compliance.
  • Advocate Health offers a comprehensive suite of benefits including health and welfare programs, retirement plans, and educational assistance.

Matching Summary

Match Score: 75

Advocate Health is seeking a part-time Patient Service Representative in Cabarrus, NC, for the evening shift from 5:30 PM to 2 AM. The role involves creating and maintaining patient electronic health records, ensuring compliance with healthcare regulations, and providing exceptional customer service to patients and their families.

Salary

Base: $20.80 - $31.20 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • HIPAA compliance knowledge
  • EMTALA regulation understanding
  • EPIC electronic medical record proficiency
  • Insurance verification and eligibility tools
  • High-volume patient registration experience
  • Cash handling and payment collection

Nice-to-have

  • Strong customer service recovery skills
  • Ability to work independently under pressure
  • Experience with Medicare secondary payer rules
  • Multitasking in fast-paced emergency environment
  • Professional communication with physicians

Key Requirements

  • High School Graduate education required
  • No prior experience or licensure required
  • CPR certification may be required based on location

Work Rights

Not specified

Tailored Resume

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