Analyst, Customer Service

RTX

Tanaun City, Philippines
Hybrid
Bachelor's degree or 6 years experience
Ms excel powerpoint word proficiency
Sap knowledge required
The role involves receipt, review, and processing of customer orders and RFQs in accordance with contractual obligations

Job Summary

  • The role involves receipt, review, and processing of customer orders and RFQs in accordance with contractual obligations.
  • Candidates must possess strong numerical, written, and verbal communication skills alongside MS Office and SAP proficiency.
  • The position requires extensive internal interface with various departments including supply chain, shipping, and quality teams.

Matching Summary

The role involves receipt, review, and processing of customer orders and RFQs in accordance with contractual obligations.

Skills & Requirements

Must-have

  • Bachelor's degree or 6 years experience
  • MS Excel PowerPoint Word proficiency
  • SAP knowledge required
  • Manufacturing setup experience
  • Customer complaint resolution skills

Nice-to-have

  • ACE Six Sigma continuous improvement
  • Ability to train and develop others
  • Quick learner open minded attitude
  • Decision-oriented problem solver
  • Non-traditional working hours flexibility

Key Requirements

  • Bachelor's degree or 6 years relevant experience
  • Experience in resolving customer complaints
  • Experience working in a manufacturing setup
  • SAP software knowledge
  • ACE or Six Sigma certification preferred

Work Rights

Not specified

Tailored Resume

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