Area Service Director

AbbVie

Singapore, Singapore
Base: n/a; bonus/equity: not specified; benefits: ...
**
In vitro diagnostics experience required
Quality system-driven organization experience
Strategic service support leadership
** The Area Service Director position at AbbVie in Singapore involves overseeing multiple departments within the Area Service function, ensuring effective quality systems, and managing service strategies to enhance customer experience and operational efficiency. The ideal candidate will possess extensive experience in service leadership within the In Vitro Diagnostics field and will be responsible for aligning service operations with the company's strategic goals while fostering a diverse and high-performing workplace. **

Job Summary

  • The role is responsible for implementing and maintaining the effectiveness of the quality system while overseeing several departments within the Area Service function.
  • Candidates must partner with General Managers to define long-range strategic plans that balance long-term goals with short-term business needs.
  • The position requires extensive experience with large healthcare systems and Integrated Delivery Networks to drive renewals and customer loyalty.

Matching Summary

Match Score: 75

** The Area Service Director position at AbbVie in Singapore involves overseeing multiple departments within the Area Service function, ensuring effective quality systems, and managing service strategies to enhance customer experience and operational efficiency. The ideal candidate will possess extensive experience in service leadership within the In Vitro Diagnostics field and will be responsible for aligning service operations with the company's strategic goals while fostering a diverse and high-performing workplace. **

Salary

Base: N/A; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • In Vitro Diagnostics experience required
  • Quality system-driven organization experience
  • Strategic service support leadership
  • Budget and capital expenditure management
  • Regulatory compliance oversight

Nice-to-have

  • Change agent with proven track record
  • Cross-cultural interpersonal agility
  • Diverse workplace fostering potential
  • High-performing talent development
  • Customer-centric service orientation

Key Requirements

  • Minimum Bachelor's Degree in technical discipline
  • Minimum 8 years prior related experience
  • 3 years in a management function
  • In Vitro Diagnostics experience required
  • Experience in quality system-driven environment

Work Rights

Not specified

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