Base: $65,607 - $98,412; bonus/equity: not specifi...
Hybrid
Resolve software and hardware issues
Consult with clients and it professionals
Test products and applications
The N.C. Department of Information Technology is hiring a User Support Analyst for an early-career position in Raleigh, NC. The role involves resolving technical issues, consulting with clients, and supporting various IT operations, with a hybrid work model available
Job Summary
The N.C. Department of Information Technology (NCDIT) serves as the Technology Center for the State of NC, enabling trusted business-driven solutions that meet the needs of North Carolinians.
This Early Career Associate Program is a two-year on-the-job training program designed for individuals with three years or less of professional experience.
The User Support Analyst analyzes and formulates new methods of applying computer technology for the solution of operational problems of the business units in DIT-Transportation within the Client Services Unit.
Matching Summary
Match Score: 75
The N.C. Department of Information Technology is hiring a User Support Analyst for an early-career position in Raleigh, NC. The role involves resolving technical issues, consulting with clients, and supporting various IT operations, with a hybrid work model available.
Salary
Base: $65,607 - $98,412; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Resolve software and hardware issues
Consult with clients and IT professionals
Test products and applications
Implement IT Security Office requirements
Protect data from unauthorized access
Nice-to-have
Broad exposure to state IT operations
On-the-job training program
Opportunity for permanent role placement
Key Requirements
Bachelor’s degree in computer science or IT related field + 1 year experience
Associate degree in computer science or IT related field + 2 years experience
High school diploma + 4 years experience
Equivalent combination of education and experience