Technical Support Specialist - On-site In Huntington Beach

CAL IT Group

Huntington Beach, CA, United States
Not specified; benefits: ten pyid holidays py; pyi...
On-site
Windows and mac support
Microsoft 365 management
Remote troubleshooting techniques
CAL IT Group is seeking a Technical Support Specialist to provide on-site support in Huntington Beach, CA. The ideal candidate will possess strong troubleshooting skills, a positive attitude, and the ability to communicate effectively, with a focus on customer satisfaction

Job Summary

  • The role involves installing, upgrading, and troubleshooting hardware and software systems for clients in a fast-paced Managed Services Provider environment.
  • Candidates must possess excellent verbal and written communication skills to provide clear technical instructions and build rapport with clients.
  • The position offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and professional development assistance.

Matching Summary

Match Score: 85

CAL IT Group is seeking a Technical Support Specialist to provide on-site support in Huntington Beach, CA. The ideal candidate will possess strong troubleshooting skills, a positive attitude, and the ability to communicate effectively, with a focus on customer satisfaction.

Salary

Not specified; Benefits: Ten paid holidays per year; Paid time off; Paid Sick time; 401(k) with matching; Health, Dental, Vision insurance; Cell phone reimbursement

Skills & Requirements

Must-have

  • Windows and Mac support
  • Microsoft 365 management
  • Remote troubleshooting techniques
  • Network connectivity troubleshooting
  • System imaging and migration
  • Ticketing system usage

Nice-to-have

  • VMware experience
  • Positive professional demeanor
  • Ability to work independently
  • Strong organizational skills
  • Fast-paced environment adaptability

Key Requirements

  • 4-Year College Degree or equivalent experience
  • Microsoft 365 / Azure Management knowledge
  • Moderate Level certification desired (e.g., Microsoft, CompTIA)
  • Reliable personal vehicle required
  • Ability to participate in after hours on-call rotation

Work Rights

Not specified

Tailored Resume

Cover Letter