Human Resources Global Services Specialist

Intel Retiree Medical Plan Trust

Penang, Malaysia
On-site
Respond to hr inquiries via chat, email, phone
Resolve employee issues related to benefits and retirement
Deliver high-quality customer service
Intel Retiree Medical Plan Trust is seeking a Human Resources Global Services Specialist in Penang, Malaysia. The role involves providing HR support to employees globally, focusing on problem-solving, customer service, and continuous improvement in HR processes

Job Summary

  • As a Human Resources Global Services Specialist, you will be at the forefront of delivering seamless HR services that impact Intel employees worldwide.
  • In this dynamic role, you will act as a trusted advisor and problem solver, interacting with employees to provide resolutions to their HR-related inquiries.
  • By fostering positive employee experiences and ensuring efficient HR service delivery, your contributions will directly support Intel's mission to enrich lives and drive success globally.

Matching Summary

Match Score: 75

Intel Retiree Medical Plan Trust is seeking a Human Resources Global Services Specialist in Penang, Malaysia. The role involves providing HR support to employees globally, focusing on problem-solving, customer service, and continuous improvement in HR processes.

Skills & Requirements

Must-have

  • Respond to HR inquiries via chat, email, phone
  • Resolve employee issues related to benefits and retirement
  • Deliver high-quality customer service
  • Execute complex HR data transactions
  • Collaborate with global HR teams

Nice-to-have

  • Proactively address changes in volume and complexity
  • Leverage data and analytics for process improvement
  • Support operational excellence initiatives

Key Requirements

  • 2 years schoolwork experience in HR, Business Admin, or Psychology
  • English level written and verbal
  • Customer service and/or contact center experience
  • Proficient in MS Office package
  • Willing to work 10.00am – 7.00pm Sunday to Thursday

Work Rights

Not specified

Tailored Resume

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