Loaner Desk Agent

BMW/Mini of Sterling

Sterling, VA, United States
Not specified; industry leading compensation + ben...
Not specified (assumed onsite)
Customer-focused and energetic attitude
Strong verbal and written communication skills
Excellent computer and crm proficiency
BMW/Mini of Sterling is seeking a motivated Loaner Desk Agent to manage the check-in and check-out process for loaner vehicles, ensuring customer satisfaction and operational efficiency. The ideal candidate should possess automotive customer service experience, strong communication skills, and a detail-oriented approach

Job Summary

  • The role involves assuring proper and thorough check-in and check-out of loaner vehicles for clients.
  • Candidates must assess loaners for excessive mileage, damage, fuel levels, and overall cleanliness.
  • The company offers a generous benefits package including medical, dental, vision, and 401(k) retirement plans.

Matching Summary

Match Score: 85

BMW/Mini of Sterling is seeking a motivated Loaner Desk Agent to manage the check-in and check-out process for loaner vehicles, ensuring customer satisfaction and operational efficiency. The ideal candidate should possess automotive customer service experience, strong communication skills, and a detail-oriented approach.

Salary

Not specified; Industry leading compensation and benefits package; Comprehensive benefits package included

Skills & Requirements

Must-have

  • Customer-focused and energetic attitude
  • Strong verbal and written communication skills
  • Excellent computer and CRM proficiency

Nice-to-have

  • Automotive customer service experience preferred
  • Ability to convert internet leads to appointments
  • Team player with outstanding follow-up ability

Key Requirements

  • High school graduate or equivalent required
  • Must be 18 years or older
  • Drug-free workplace compliance

Work Rights

Not specified

Tailored Resume

Cover Letter