Senior Customer Success Manager, Public Sector

Genesys

Base: $104,000.00 - $183,000.00; bonus/equity: not...
Fully remote
Customer relationship management
Cross-functional collaboration
Executive-level presentations
Genesys empowers organizations to improve loyalty and business outcomes through exceptional customer experiences

Job Summary

  • Genesys empowers organizations to improve loyalty and business outcomes through exceptional customer experiences.
  • This role involves driving measurable outcomes for enterprise customers and shaping long-term success strategies.
  • Employees enjoy independence and the opportunity to make a significant impact within the company.

Matching Summary

Genesys empowers organizations to improve loyalty and business outcomes through exceptional customer experiences.

Salary

Base: $104,000.00 - $183,000.00; Bonus/Equity: Not specified; Benefits: Medical, Dental, and Vision Insurance; Flexible work schedules

Skills & Requirements

Must-have

  • Customer relationship management
  • Cross-functional collaboration
  • Executive-level presentations

Nice-to-have

  • Experience in SaaS environments
  • Background in data-driven engagement
  • Familiarity with AI-driven platforms

Key Requirements

  • 6+ years in Customer Success Management
  • Proven track record in enterprise relationships
  • Bachelor’s degree in Business or related field

Work Rights

Not specified

Tailored Resume

Cover Letter