Health Consultant/customer Experience Representative

Absolute Health & Performance LLC

Oklahoma City, OK, United States
Base: $20.00 ph; bonus/equity: monthly team bonuse...
On-site
Handle inbound and outbound client interactions
Manage appointment scheduling and logistics
Respond to health and dexa technology inquiries
Our Remote Health Consultants are the front line of our client experience, making health, fitness, and wellness data accessible, understandable, and actionable

Job Summary

  • Our Remote Health Consultants are the front line of our client experience, making health, fitness, and wellness data accessible, understandable, and actionable.
  • You'll be the first point of contact for clients seeking clarity and support, guiding them with empathy, accuracy, and energy.
  • This position offers a competitive starting hourly rate of $20.00 per hour, with monthly team bonuses, stock option grants, and comprehensive benefits.

Matching Summary

Our Remote Health Consultants are the front line of our client experience, making health, fitness, and wellness data accessible, understandable, and actionable.

Salary

Base: $20.00 per hour; Bonus/Equity: Monthly team bonuses up to $500, stock option grants; Benefits: Paid time off, sick leave, health, dental, vision insurance, 401(k)

Skills & Requirements

Must-have

  • Handle inbound and outbound client interactions
  • Manage appointment scheduling and logistics
  • Respond to health and DEXA technology inquiries
  • De-escalate complex client situations
  • Work with CX platforms like HubSpot
  • Strong knowledge of CX KPIs and metrics

Nice-to-have

  • Passion for health and wellness
  • Solution-oriented attitude
  • Thrive in a fast-paced environment
  • Ability to connect and empathize
  • Positive and energetic demeanor

Key Requirements

  • 3+ years customer service experience
  • Experience with CX platforms
  • Ability to learn new systems quickly
  • Share standardized test scores if available

Work Rights

Not specified

Tailored Resume

Cover Letter