Kundendienst Disponent (m/w/d)

Viessmann Climate Solutions

Multiple Locations
Base: € 2.535,00 brutto (minimum collective agreem...
Customer contact via phone
Order processing
Appointment scheduling
You will be the first point of contact and ensure smooth communication between customers and our field service technicians

Job Summary

  • You will be the first point of contact and ensure smooth communication between customers and our field service technicians.
  • The role involves telephone customer contact, order acceptance, appointment scheduling, and planning service assignments.
  • We offer comprehensive training programs, individual development opportunities, and an unlimited employment contract in a family-run company.

Matching Summary

You will be the first point of contact and ensure smooth communication between customers and our field service technicians.

Salary

Base: € 2.535,00 brutto (minimum collective agreement); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer contact via phone
  • Order processing
  • Appointment scheduling
  • Service dispatch planning
  • SAP knowledge

Nice-to-have

  • Passion for organization
  • Customer-centric mindset
  • Team player
  • Enthusiasm for energy transition

Key Requirements

  • Completed commercial or technical basic training
  • Minimum 3 years of experience in dispatch or customer service
  • Very good communication skills
  • High organizational talent

Work Rights

Not specified

Tailored Resume

Cover Letter