Customer Service Specialistfulltime / Parttimedouglas Hoofdkantoor - Nijmegen

Parfumerie Douglas Nederland

Nijmegen, Netherlands
32-38 hours per week; bonus scheme included; at le...
On-site
Mbo 4 work and thinking level
Excellent dutch language skills
Weekend availability required
Parfumerie Douglas Nederland is seeking an enthusiastic Customer Service Specialist for their Nijmegen headquarters. The role involves providing customer support via phone, email, and social media, while maintaining customer satisfaction and handling administrative tasks

Job Summary

  • The role involves serving as the primary point of contact for customers via phone, email, and social media.
  • Employees are responsible for handling inquiries about online orders and the Douglas Beauty Card while meeting performance targets.
  • The company offers a healthy lifestyle initiative including weekly fresh fruit delivery and access to an in-house fitness studio.

Matching Summary

Match Score: 85

Parfumerie Douglas Nederland is seeking an enthusiastic Customer Service Specialist for their Nijmegen headquarters. The role involves providing customer support via phone, email, and social media, while maintaining customer satisfaction and handling administrative tasks.

Salary

32-38 hours per week; Bonus scheme included; At least 24 vacation days based on 38 hours

Skills & Requirements

Must-have

  • MBO 4 work and thinking level
  • Excellent Dutch language skills
  • Weekend availability required

Nice-to-have

  • Recent customer contact experience
  • Stress resistant personality
  • Quick system switching ability

Key Requirements

  • Minimum MBO 4 education level
  • Fluency in Dutch spoken and written
  • Availability to work weekends

Work Rights

Not specified

Tailored Resume

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