Rtw Case Manager

054

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Extensive customer service experience
End-to-end claims management
Stakeholder liaison skills
This role involves managing a portfolio of physical and psychological claims while liaising with multiple stakeholders to ensure optimal recovery outcomes

Job Summary

  • This role involves managing a portfolio of physical and psychological claims while liaising with multiple stakeholders to ensure optimal recovery outcomes.
  • EML fosters a learning culture that invests in employee development and offers flexibility with up to 3 days of work-from-home per week.
  • The company provides comprehensive benefits including a corporate wellbeing program, generous discounts, and up to 16 weeks of paid parental leave.

Matching Summary

This role involves managing a portfolio of physical and psychological claims while liaising with multiple stakeholders to ensure optimal recovery outcomes.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Extensive customer service experience
  • End-to-end claims management
  • Stakeholder liaison skills
  • Rehabilitation plan approval

Nice-to-have

  • Allied health background
  • Empathetic and supportive approach
  • Strategic decision-making skills
  • Experience with mental health claims

Key Requirements

  • Customer service experience required
  • Allied health or case management experience advantageous
  • Strong communication and empathy skills

Work Rights

Not specified

Tailored Resume

Cover Letter