Not specified; benefits: meal vouchers; continuous...
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Excel proficiency required
Crm system experience needed
Clear written communication skills
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The company AM is seeking an Addetto/a Reclami for their specialized retail stores in Modena, Italy. The role involves managing customer complaints and returns with a focus on providing clear responses and efficient service, requiring strong communication and organizational skills.
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Job Summary
The role involves managing approximately 25-35 post-sales complaints, product exchanges, and payment disputes weekly.
Candidates will work autonomously to handle delicate cases while coordinating with stores, warehouses, and administration.
The position offers a permanent contract with meal vouchers, continuous training, and corporate welfare benefits.
Matching Summary
Match Score: 75
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The company AM is seeking an Addetto/a Reclami for their specialized retail stores in Modena, Italy. The role involves managing customer complaints and returns with a focus on providing clear responses and efficient service, requiring strong communication and organizational skills.
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Salary
Not specified; Benefits: Meal vouchers; Continuous training; Corporate welfare