Addetto/a Reclami Per Negozi Specializzati

AM

Modena, Italy
Not specified; benefits: meal vouchers; continuous...
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Excel proficiency required
Crm system experience needed
Clear written communication skills
** The company AM is seeking an Addetto/a Reclami for their specialized retail stores in Modena, Italy. The role involves managing customer complaints and returns with a focus on providing clear responses and efficient service, requiring strong communication and organizational skills. **

Job Summary

  • The role involves managing approximately 25-35 post-sales complaints, product exchanges, and payment disputes weekly.
  • Candidates will work autonomously to handle delicate cases while coordinating with stores, warehouses, and administration.
  • The position offers a permanent contract with meal vouchers, continuous training, and corporate welfare benefits.

Matching Summary

Match Score: 75

** The company AM is seeking an Addetto/a Reclami for their specialized retail stores in Modena, Italy. The role involves managing customer complaints and returns with a focus on providing clear responses and efficient service, requiring strong communication and organizational skills. **

Salary

Not specified; Benefits: Meal vouchers; Continuous training; Corporate welfare

Skills & Requirements

Must-have

  • Excel proficiency required
  • CRM system experience needed
  • Clear written communication skills
  • Priority management capability

Nice-to-have

  • Active listening abilities
  • Autonomous work style
  • Collaborative team approach

Key Requirements

  • High school diploma
  • Availability within 2 weeks
  • No prior work experience required

Work Rights

Not specified

Tailored Resume

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