Director Of Implementation And Technical Account Management
Jobgether
United Kingdom
On-site
Shape and scale global technical support
Lead a high-performing team
Defining strategy and setting objectives
This leadership role provides the opportunity to shape and scale global technical support and implementation operations, ensuring clients across multiple continents successfully integrate and adopt the company’s products
Job Summary
This leadership role provides the opportunity to shape and scale global technical support and implementation operations, ensuring clients across multiple continents successfully integrate and adopt the company’s products.
You will lead a high-performing team, defining strategy, setting objectives, and establishing key metrics to drive operational excellence.
The position requires a proactive, results-driven leader capable of balancing global strategy with localized execution.
Matching Summary
This leadership role provides the opportunity to shape and scale global technical support and implementation operations, ensuring clients across multiple continents successfully integrate and adopt the company’s products.
Skills & Requirements
Must-have
shape and scale global technical support
lead a high-performing team
defining strategy and setting objectives
establish key metrics
customer advocacy and product integration
build strong client relationships
Nice-to-have
proactive and results-driven leader
balance global strategy with localized execution
influence senior stakeholders
Key Requirements
Requires leadership experience in technical support and implementation
Requires experience in global operations management