Patient Connection Specialist Atrium Health One Health Rural Hall Call Center Ft

Advocate Aurora Health

Rural Hall, NC, United States
Base: $20.80 - $31.20 ph; bonus/equity: not specif...
Hybrid
High school diploma or ged required
Strong telephone answering skills
Knowledge of patient privacy protocols
Advocate Aurora Health is seeking a Patient Connection Specialist for a hybrid role in Rural Hall, NC. The position involves managing patient calls and requires strong customer service skills, preferably with healthcare experience

Job Summary

  • This role involves utilizing a telephone platform to answer calls efficiently while maintaining expert knowledge of database applications and patient privacy.
  • The position offers a competitive pay range of $20.80 to $31.20 per hour with benefits including health insurance, retirement plans, and paid time off.
  • Candidates must demonstrate active listening and critical thinking skills to facilitate patient requests safely and effectively in a hybrid work setting.

Matching Summary

Match Score: 85

Advocate Aurora Health is seeking a Patient Connection Specialist for a hybrid role in Rural Hall, NC. The position involves managing patient calls and requires strong customer service skills, preferably with healthcare experience.

Salary

Base: $20.80 - $31.20 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including medical, dental, vision, retirement match, and PTO

Skills & Requirements

Must-have

  • High school diploma or GED required
  • Strong telephone answering skills
  • Knowledge of patient privacy protocols
  • Ability to lift up to 30 pounds
  • Experience with Microsoft Office or CRM

Nice-to-have

  • Bachelor's degree preferred
  • Superior customer service skills
  • One year medical office experience
  • Experience with Electronic Medical Record software
  • Fast-paced environment adaptability

Key Requirements

  • High school diploma or GED
  • Must be able to lift 30 pounds
  • Intact senses of sight, hearing, and touch
  • Clear speech and articulation abilities
  • Willingness to work in fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter