Customer Service Representative

AmeriVet

GA, United States
Competitive pyy; performance bonuses available; 40...
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Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
** AmeriVet is seeking a Customer Service Representative (CSR) to provide exceptional client experiences in a veterinary setting. The role involves managing appointments, client communications, and supporting the medical team, while ensuring a welcoming environment for pets and their owners. **

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
  • Employees benefit from tailored development programs, mentorship, competitive pay, performance bonuses, and comprehensive health benefits.
  • The role requires managing appointments, processing payments, and maintaining accurate patient records while supporting the medical team.

Matching Summary

Match Score: 75

** AmeriVet is seeking a Customer Service Representative (CSR) to provide exceptional client experiences in a veterinary setting. The role involves managing appointments, client communications, and supporting the medical team, while ensuring a welcoming environment for pets and their owners. **

Salary

Competitive pay; Performance bonuses available; 401(k) matching included

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and insurance claims
  • Demonstrate empathy with upset clients

Nice-to-have

  • Prior customer service experience in veterinary setting
  • Strong desire to provide compassionate service
  • Ability to handle multiple tasks efficiently
  • Promote current promotions and campaigns
  • Assist with daily practice operations

Key Requirements

  • High school diploma or equivalent work experience required
  • Basic proficiency with technology and scheduling software
  • Must be able to lift up to 40 pounds independently

Work Rights

Not specified

Tailored Resume

Cover Letter