Senior Success Guide, Salesforce Platform/core Clouds - French Or German Speaking

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Not specified
2+ years in customer success
Foundational experience with salesforce
Strong problem-solving mindset
Salesforce is seeking a Senior Success Guide fluent in French or German to enhance customer adoption of their products through personalized guidance and support. The ideal candidate should have experience in customer success, technical support, or consulting, and a foundational knowledge of Salesforce or similar enterprise software

Job Summary

  • The Success Guide team helps customers realize value from Salesforce products by delivering timely, high-quality guidance.
  • This role focuses on supporting customer adoption through Success Requests and Expert Coaching Sessions.
  • Salesforce is committed to creating a workplace that’s inclusive and free from discrimination.

Matching Summary

Match Score: 85

Salesforce is seeking a Senior Success Guide fluent in French or German to enhance customer adoption of their products through personalized guidance and support. The ideal candidate should have experience in customer success, technical support, or consulting, and a foundational knowledge of Salesforce or similar enterprise software.

Skills & Requirements

Must-have

  • 2+ years in customer success
  • Foundational experience with Salesforce
  • Strong problem-solving mindset

Nice-to-have

  • French or German speaking
  • Experience in SaaS environment
  • Consultative communication style

Key Requirements

  • Experience in technical customer-facing role
  • Ability to explain technical concepts clearly
  • Strong written and verbal communication skills

Work Rights

Not specified

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