Job 19494

Amplifon

Base: $18ph; bonus: monthly bonus opportunity; ben...
Not specified
2+ years administrative experience
2+ years customer support role
Appointment setting and database management
Miracle-Ear, part of Amplifon, is looking for Front Office Assistants to enhance customer service in their hearing solutions retail environment. The ideal candidates should have a background in customer service and administrative roles, ideally within a healthcare setting, and be motivated to support store performance and customer satisfaction

Job Summary

  • Miracle-Ear is seeking passionate individuals to help people rediscover all the emotions of sound through front office support.
  • The role involves managing the customer journey, coordinating appointments, and supporting store administration and operations.
  • Employees receive $18/hour plus a monthly bonus opportunity along with comprehensive benefits including health insurance and 401K matching.

Matching Summary

Match Score: 75

Miracle-Ear, part of Amplifon, is looking for Front Office Assistants to enhance customer service in their hearing solutions retail environment. The ideal candidates should have a background in customer service and administrative roles, ideally within a healthcare setting, and be motivated to support store performance and customer satisfaction.

Salary

Base: $18/hour; Bonus: Monthly bonus opportunity; Benefits: Health Insurance, Dental, Vision, Life, HSA, 401K match, PTO

Skills & Requirements

Must-have

  • 2+ years administrative experience
  • 2+ years customer support role
  • Appointment setting and database management
  • Microsoft Office proficiency
  • Inbound and outbound call handling

Nice-to-have

  • Healthcare setting experience preferred
  • Motivated to drive sales goals
  • Commitment to helping customers rediscover sound

Key Requirements

  • High school diploma or equivalent
  • 2+ years administrative experience in professional setting
  • 2+ years direct customer support role
  • Experience with appointment setting and customer database management

Work Rights

Not specified

Tailored Resume

Cover Letter