JIRA Consultant

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD

Singapore, Singapore
Design and configure jira itsm forms
Develop custom workflows and groovy scripts
Implement itil-aligned incident and change processes
The role involves designing and configuring Jira ITSM forms while developing custom workflows and business rules

Job Summary

  • The role involves designing and configuring Jira ITSM forms while developing custom workflows and business rules.
  • Candidates will implement ITIL-aligned processes for incident, problem, and change management alongside CMDB maintenance.
  • The position requires building REST API integrations and maintaining Ansible playbooks for infrastructure automation.

Matching Summary

Match Score: 75

The role involves designing and configuring Jira ITSM forms while developing custom workflows and business rules.

Skills & Requirements

Must-have

  • Design and configure Jira ITSM forms
  • Develop custom workflows and Groovy scripts
  • Implement ITIL-aligned incident and change processes
  • Manage Windows Server and Red Hat Enterprise Linux
  • Build REST API integrations for automation

Nice-to-have

  • Experience with AWS Cloud environment
  • Openness to feedback and continuous learning
  • Familiarity with Agile methodologies
  • Cross-functional team collaboration experience
  • Strong analytical and problem-solving skills

Key Requirements

  • Diploma or Degree in Computer Science or related IT discipline
  • ITIL v3/v4 certification or equivalent IT service management experience
  • Proficiency in Python, PowerShell, or Bash scripting

Work Rights

Not specified

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