Customer Support Representative

Jobgether

United States
On-site
Phone, chat, and email support
Clear communication of complex info
Empathetic customer assistance
Jobgether is seeking a Customer Support Representative to join a mission-driven organization that simplifies health insurance access for small businesses in the U.S. The role involves providing empathetic and effective support to customers via phone, chat, and email in a fast-paced environment

Job Summary

  • This role sits at the heart of a mission-driven organization focused on simplifying access to health insurance for small businesses across the U.S.
  • You will be the first point of contact for customers navigating complex and often stressful insurance decisions via phone, chat, and email.
  • You will work within a collaborative, remote-first team that values ownership, continuous improvement, and customer advocacy.

Matching Summary

Match Score: 85

Jobgether is seeking a Customer Support Representative to join a mission-driven organization that simplifies health insurance access for small businesses in the U.S. The role involves providing empathetic and effective support to customers via phone, chat, and email in a fast-paced environment.

Skills & Requirements

Must-have

  • Phone, chat, and email support
  • Clear communication of complex info
  • Empathetic customer assistance

Nice-to-have

  • Remote-first team collaboration
  • Ownership mindset
  • Continuous improvement focus

Key Requirements

  • Ability to communicate complex information simply

Work Rights

Not specified

Tailored Resume

Cover Letter