The position is responsible for supervising IT field support staff, processes, and tools that support desktops and end-user devices for The Ohio State University Wexner Medical Center
Job Summary
The position is responsible for supervising IT field support staff, processes, and tools that support desktops and end-user devices for The Ohio State University Wexner Medical Center.
This technical supervisory role requires fundamental knowledge of desktop hardware/software, printing, and general networking/telephony environments to ensure system stability and reliability.
The university offers comprehensive employee benefits including retirement plans, affordable health insurance starting day one, and paid parental leave.
Matching Summary
The position is responsible for supervising IT field support staff, processes, and tools that support desktops and end-user devices for The Ohio State University Wexner Medical Center.
Skills & Requirements
Must-have
supervise desktop technicians
desktop hardware software knowledge
general networking telephony environments
Nice-to-have
ITIL Foundations certification
Six Sigma LEAN methodology
A+ Help Desk Manager Desktop Manager certifications
Key Requirements
Bachelor's degree in Computer Sciences or related field
3 years of experience in IT Technology
Preferred certifications: ITIL, Six Sigma, A+, Help Desk Manager, Desktop Manager