Telefonischer Kundenbetreuer / Call Center Agent (d/m/w) Im Direktvertrieb

Deutsche Bank / Postbank Direkt GmbH

Dortmund, Germany
Fixed salary; performance-based bonus; not specifi...
Hybrid
First contact for private customers
Adhere to regulatory and internal guidelines
Achieve sales targets and cross-selling goals
You serve as the first point of contact for private customers, providing trusted support and professional banking services

Job Summary

  • You serve as the first point of contact for private customers, providing trusted support and professional banking services.
  • The role involves advising customers on a limited product range while identifying and capitalizing on cross-selling opportunities.
  • Employees benefit from a fixed salary with performance-based bonuses, flexible working hours, and hybrid work options.

Matching Summary

You serve as the first point of contact for private customers, providing trusted support and professional banking services.

Salary

Fixed salary; Performance-based bonus; Not specified

Skills & Requirements

Must-have

  • First contact for private customers
  • Adhere to regulatory and internal guidelines
  • Achieve sales targets and cross-selling goals

Nice-to-have

  • Enjoyment of human interaction
  • Results-oriented mindset
  • Team collaboration skills
  • Resilience under pressure

Key Requirements

  • Experience in customer service or career changer status
  • Proficiency with PC and software applications
  • Sales talent and communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter