Customer Service Advisor

Capita Ireland

Little Island, Ireland
Base: €29,432.00 py; bonus/equity: not specified; ...
Hybrid
Previous customer service experience required
High attention to detail needed
Strong communication skills essential
Capita Ireland is seeking a Customer Service Advisor for a hybrid role based in Little Island, Ireland. The position involves handling customer queries, providing excellent service, and contributing to a positive team environment, with opportunities for career development

Job Summary

  • Join a close-knit team dedicated to delivering positive service experiences for clients' customers.
  • The role involves handling up to 60 calls per day while maintaining professional standards and meeting SLAs.
  • Employees receive €29,432 per annum, 22 days of holidays, and access to various benefits including eye care vouchers.

Matching Summary

Match Score: 85

Capita Ireland is seeking a Customer Service Advisor for a hybrid role based in Little Island, Ireland. The position involves handling customer queries, providing excellent service, and contributing to a positive team environment, with opportunities for career development.

Salary

Base: €29,432.00 per annum; Bonus/Equity: Not specified; Benefits: 22 days holidays, pension scheme, eye care vouchers, cycle2work scheme

Skills & Requirements

Must-have

  • Previous customer service experience required
  • High attention to detail needed
  • Strong communication skills essential
  • Ability to work rotational shifts
  • Advanced computer and data entry skills

Nice-to-have

  • Proactive attributes demonstrated
  • Career aspirations shown
  • Team collaboration mindset
  • Rapport building ability

Key Requirements

  • Previous experience in customer service role
  • Excellent organizational skills
  • Confidence in clear communication levels

Work Rights

Not specified

Tailored Resume

Cover Letter