Network Systems Engineer

IQVIA UK

Bangalore, India
On-site
Tier-2 support for enterprise networks
Troubleshoot network connectivity issues
Osi & tcp/ip models
Provide Tier-2 support for enterprise LAN, WAN, Wireless, SD-WAN and security environments for branch sites and data centers

Job Summary

  • Provide Tier-2 support for enterprise LAN, WAN, Wireless, SD-WAN and security environments for branch sites and data centers.
  • Handle incidents, service requests, and changes as per defined SLA and ITIL processes.
  • Ready to work in a 24x7 support environment, including shift-based operations and on-call support as required.

Matching Summary

Provide Tier-2 support for enterprise LAN, WAN, Wireless, SD-WAN and security environments for branch sites and data centers.

Skills & Requirements

Must-have

  • Tier-2 support for enterprise networks
  • Troubleshoot network connectivity issues
  • OSI & TCP/IP models
  • Cisco Switches & Routers
  • Cisco WLC & Wireless Access Points
  • Cisco ACI basics
  • Firewall policy & traffic troubleshooting
  • F5 Load Balancer L2 support
  • ITIL processes

Nice-to-have

  • Network scripting/automation
  • Cisco Voice/Collaboration knowledge
  • Enterprise monitoring tools exposure

Key Requirements

  • 2-6 years of relevant experience
  • Graduate in any stream
  • CCNA – Mandate
  • CCNP – Added advantage

Work Rights

Not specified

Tailored Resume

Cover Letter