Customer Service Representative, Er Department (prn)
Ascension Seton Cedar Park
Cedar Park, TX, United States
Base: $15.50 - $23.21 ph; bonus/equity: not specif...
On-site
Exceptional customer service skills
Fast-paced environment
Work with ill and injured patients
Ascension Seton Cedar Park is seeking a Customer Service Representative (Patient Access Associate I) for their ER department, focusing on providing exceptional service to patients during registration. The role requires strong multitasking abilities, excellent customer service skills, and the capacity to work in a fast-paced hospital environment
Job Summary
As a Customer Service Representative (Patient Access Associate I), you will help patients check into the hospital's ER Department, answering questions during registration and building trust through compassionate listening.
This role involves a fast-paced environment where you will be on your feet, working on computers, answering phones, and handling bedside registration, including payments and basic financial questions.
This position is a perfect starting point to launch a healthcare career, offering the opportunity to constantly learn and contribute to meaningful work that makes a difference.
Matching Summary
Match Score: 75
Ascension Seton Cedar Park is seeking a Customer Service Representative (Patient Access Associate I) for their ER department, focusing on providing exceptional service to patients during registration. The role requires strong multitasking abilities, excellent customer service skills, and the capacity to work in a fast-paced hospital environment.
Salary
Base: $15.50 - $23.21 per hour; Bonus/Equity: Not specified; Benefits: competitive benefits package
Skills & Requirements
Must-have
Exceptional customer service skills
Fast-paced environment
Work with ill and injured patients
Handle patient inquiries and registration
Bedside registration and payment handling
Work across multiple computer screens
Listen with compassion and ease anxiety
Nice-to-have
Previous healthcare experience is a plus
Ability to learn new technology quickly
Comfortable seeing illness and injuries
Key Requirements
High School Diploma or equivalent experience
Ability to work flexible shifts including holidays