Base: $20ph to $25ph; bonus/equity: not specified;...
Hybrid
Assist with it onboarding and offboarding
Provide basic it end user support
Process hardware and accessory orders
The IT Onboarding Associate supports the enablement team by assisting with the daily execution of onboarding, offboarding, and user enablement activities
Job Summary
The IT Onboarding Associate supports the enablement team by assisting with the daily execution of onboarding, offboarding, and user enablement activities.
This role helps ensure that new hires and contractors are set up on time, that departing users are offboarded completely, and that the routine IT tasks supporting these workflows are completed accurately and consistently.
This is a hands-on, task-focused role ideal for someone building a career in IT service delivery who is eager to learn, follow established processes, and grow into broader responsibilities.
Matching Summary
The IT Onboarding Associate supports the enablement team by assisting with the daily execution of onboarding, offboarding, and user enablement activities.
Salary
Base: $20/hr to $25/hr; Bonus/Equity: Not specified; Benefits: Comprehensive benefit and total compensation packages
Skills & Requirements
Must-have
Assist with IT onboarding and offboarding
Provide basic IT end user support
Process hardware and accessory orders
Maintain knowledge base content
Monitor open incidents and tasks
Nice-to-have
Eager to learn and grow
Customer-friendly attitude
Comfortable in a structured environment
Key Requirements
0-2 years of IT support experience
High school diploma or equivalent
Associate's degree or IT coursework preferred
Familiarity with ServiceNow or ITSM platform a plus
Basic understanding of IT onboarding/offboarding processes