Not specified; not specified; comprehensive benefi...
In-person (primarily in the office)
Answer incoming calls and emails from service providers
Adjudicate claims for fair and reasonable repair charges
Evaluate terms and conditions and program agreements
AIG is seeking a Warranty Claims Analyst to handle claims processing for home systems and appliances, ensuring compliance with service agreements. The ideal candidate will possess strong customer service skills, analytical abilities, and effective communication to manage claims and interact with service providers
Job Summary
The Claims Analyst serves as the heart of the business by ensuring projects move forward with support for Service Partners and Customers.
Employees act with speed, composure, compassion, and knowledge to solve problems while verifying that repairs are covered under terms and conditions.
AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.
Matching Summary
Match Score: 85
AIG is seeking a Warranty Claims Analyst to handle claims processing for home systems and appliances, ensuring compliance with service agreements. The ideal candidate will possess strong customer service skills, analytical abilities, and effective communication to manage claims and interact with service providers.
Salary
Not specified; Not specified; Comprehensive benefits package including health, wellbeing, and financial security
Skills & Requirements
Must-have
Answer incoming calls and emails from service providers
Adjudicate claims for fair and reasonable repair charges
Evaluate terms and conditions and program agreements
Research claims to determine coverage options
Maintain knowledge of covered equipment and programs
Nice-to-have
Excellent written and verbal communication skills
Experience in conflict resolution or de-escalation
Ability to adapt quickly in a fast-paced environment
Strong organizational skills with flexible task management
Enthusiastic, reliable, and team player attitude
Key Requirements
High school diploma or GED required
Prior claims experience preferred
Basic Excel, Word, and Outlook skills
Understanding of Warranty or Insurance products recommended
Basic experience with accounts payable and statement reconciliation