Front Office Transformation Advisory, Manager

RSM UK

Multiple Locations
Base: $126,500 - $254,700; bonus/equity: discretio...
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Sales operations consulting
Experience design consulting
Operating model design
** RSM UK is seeking a Manager for their Front Office Transformation Advisory practice, focusing on sales operations and experience design consulting. The role involves collaborating on client projects, enhancing front-office practices, and leveraging CRM technologies to drive business transformation. **

Job Summary

  • RSM's Enterprise Strategy practice is seeking a Manager of Front-office Transformation and Sales Operations with a strong experience design consulting background.
  • This role involves operating model design, business process design and improvement, and organizational digital and experiential transformation, with secondary components in scaling the practice and developing service offerings.
  • Engagements include analysis, development, and documentation of improvement opportunities, process mapping, and technology implementation for front-office focused technologies like CRM systems.

Matching Summary

Match Score: 75

** RSM UK is seeking a Manager for their Front Office Transformation Advisory practice, focusing on sales operations and experience design consulting. The role involves collaborating on client projects, enhancing front-office practices, and leveraging CRM technologies to drive business transformation. **

Salary

Base: $126,500 - $254,700; Bonus/Equity: discretionary bonus based on firm and individual performance; Benefits: competitive benefits and compensation package

Skills & Requirements

Must-have

  • Sales Operations consulting
  • Experience design consulting
  • Operating model design
  • Business process design and improvement
  • Organizational digital transformation
  • Experiential transformation
  • CRM systems implementation
  • Customer Contact Systems
  • Human-centered strategic consulting

Nice-to-have

  • Entrepreneurial opportunity
  • Collaborative team environment
  • Client relationship management
  • Practice development
  • Thought leadership

Key Requirements

  • Bachelor's Degree or equivalent
  • Minimum 8+ years of consulting experience
  • Experience consulting on large solutions-based projects including Sales Technology (CRM)
  • Demonstrated ability to work independently
  • Strong technical knowledge of CRM systems in sales functions
  • Technical knowledge of CRM-to-ERP processes
  • Expertise in applying design principles
  • Experience with practice development and management
  • Industry experience in marketing, sales, service operations
  • Ability to manage client relationships
  • Ability to provide effective communication
  • Ability to develop and maintain strong relationships
  • Ability to create clarity from ambiguity
  • Strong written and verbal communication skills
  • Ability to travel as needed

Work Rights

Not specified

Tailored Resume

Cover Letter