Case Manager - Specialised Insurance

EML

Sydney, Australia
Not specified; salary reviews included; annual com...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
The role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey

Job Summary

  • The role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey.
  • EML fosters a learning culture with opportunities for long-term career growth and investment in employee development.
  • The position offers flexibility to work from home up to 3 days per week after the first three months.

Matching Summary

The role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey.

Salary

Not specified; Salary reviews included; Annual company incentive scheme available

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Stakeholder liaison capabilities

Nice-to-have

  • Allied health or rehabilitation background
  • Empathetic and supportive approach
  • Strategic thinking and creativity

Key Requirements

  • Experience in allied health, rehabilitation, or disability support (advantageous)
  • Strong communication and active listening skills
  • Ability to build rapport and trust with stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter