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Leidos is seeking an End User Support Analyst to deliver high-quality IT support in a fully remote setting. The ideal candidate will have experience in service desk operations and a solid understanding of Windows and Microsoft 365 technologies, demonstrating strong customer engagement skills.
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Job Summary
The role involves delivering high-quality, user-focused IT support across one of the customer organisations including device and software assistance.
Leidos Australia is a 'Family Friendly' certified workplace that actively supports team members in their unique family settings.
Successful applicants must be an Australian Citizen holding a Baseline level security clearance and willing to uplift to NV-1.
Matching Summary
Match Score: 75
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Leidos is seeking an End User Support Analyst to deliver high-quality IT support in a fully remote setting. The ideal candidate will have experience in service desk operations and a solid understanding of Windows and Microsoft 365 technologies, demonstrating strong customer engagement skills.
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Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Windows 10/11 operating systems
Microsoft Intune software management
Service Desk incident triage
Endpoint SOE build and deploy
Microsoft 365 applications support
Nice-to-have
Customer-first mindset
Shift-left initiative experience
Knowledge base contribution
Collaborative team environment
AV and meeting room support
Key Requirements
Australian Citizenship required
Baseline security clearance required
Willingness to uplift to NV-1 clearance
Previous Service Desk or Desktop Support experience