Patient Services Coordinator Iii

The Brigham and Women's Hospital, Inc.

Boston, MA, US
Base: $19.37 - $27.71phly; bonus/equity: not speci...
Fully remote
3-5 years office or customer service experience
Advanced ms office skills including outlook excel
Experience with scheduling and registration systems
The role involves managing check-in and check-out processes while serving as a key point of contact for patients navigating oncology care

Job Summary

  • The role involves managing check-in and check-out processes while serving as a key point of contact for patients navigating oncology care.
  • Candidates will act as a Super User for scheduling, registration, and billing systems, providing assistance and training to colleagues.
  • Mass General Brigham offers competitive base pay ranging from $19.37 to $27.71 per hour along with comprehensive benefits and career advancement opportunities.

Matching Summary

The role involves managing check-in and check-out processes while serving as a key point of contact for patients navigating oncology care.

Salary

Base: $19.37 - $27.71/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, and bonuses available

Skills & Requirements

Must-have

  • 3-5 years office or customer service experience
  • Advanced MS Office skills including Outlook Excel
  • Experience with scheduling and registration systems
  • Ability to handle co-payments and prior authorizations
  • Strong written and verbal communication skills

Nice-to-have

  • Previous healthcare setting experience preferred
  • Super User capability for complex system functions
  • High proficiency in surgical scheduling tasks
  • Ability to train others on administrative systems

Key Requirements

  • High School Diploma or Equivalent required
  • No degree substitution allowed for education requirement
  • 3-5 years of relevant office or customer service experience

Work Rights

Not specified

Tailored Resume

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