(usa) Store Lead (non-complex) - Wm, Management

Walmart

Fallston, MD, United States
Base: $80,000.00 - $100,000.00; bonus/equity: annu...
Customer service approaches
Financial performance of the facility
Community outreach programs
Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellent customer service

Job Summary

  • Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellent customer service.
  • Drives and ensures the financial performance of the facility by confirming that budgeted sales, wages, and other expenses are achieved.
  • Provides supervision and development opportunities for members of management and hourly associates by hiring, training, and mentoring associates.

Matching Summary

Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellent customer service.

Salary

Base: $80,000.00 - $100,000.00; Bonus/Equity: annual or quarterly performance bonuses; Benefits: Health, Financial, Paid time off, Disability, Discounts, Military Leave Pay, Adoption/surrogacy reimbursement

Skills & Requirements

Must-have

  • customer service approaches
  • financial performance of the facility
  • community outreach programs
  • facility operations
  • supervision and development opportunities

Nice-to-have

  • building relationships with associates
  • analyzing economic trends
  • team-based work environment
  • diversity and inclusion awareness

Key Requirements

  • 1 year general management experience
  • 2 years of college
  • 1 year retail experience
  • 1 year supervising 10 associates
  • 2 years general work experience

Work Rights

Not specified

Tailored Resume

Cover Letter