Full-time Customer Service Coordinator

HomeGoods At TJX Companies

Lancaster, PA, USA
Base: $14.00 to $14.50 ph; bonus/equity: not speci...
Promote highly satisfied customer experience
Drive customer loyalty
Adhere to company policy and procedures
Leads the frontline to promote a “Highly-Satisfied” customer experience while driving customer loyalty

Job Summary

  • Leads the frontline to promote a “Highly-Satisfied” customer experience while driving customer loyalty.
  • Trains and mentors all Associates on Policies and Procedures, provides recognition and constructive feedback on cashier performance.
  • Benefits include Associate discount, EAP, 401(k) Associate contributions, and eligibility for medical/dental/vision, 401(k) match, and paid time off.

Matching Summary

Leads the frontline to promote a “Highly-Satisfied” customer experience while driving customer loyalty.

Salary

Base: $14.00 to $14.50 per hour; Bonus/Equity: Not specified; Benefits: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance.

Skills & Requirements

Must-have

  • Promote highly satisfied customer experience
  • Drive customer loyalty
  • Adhere to company policy and procedures
  • Maintain cash controls
  • Monitor frontline equipment
  • Uphold merchandising standards

Nice-to-have

  • Embrace diversity and collaboration
  • Foster a welcoming and engaged culture
  • Desire to achieve team and individual results
  • Willing to work in multiple store areas

Key Requirements

  • High School graduate or equivalent degree preferred
  • Available to work flexible schedule
  • Able to lift heavy merchandise
  • Able to train and provide direction
  • Previous retail/supervisory experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter