Credit Welfare Agent

Octopusenergy

Cardiff, GB
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Compassionate and resilient personality
Field-based lone working capability
Strong listening and communication skills
** Octopus Energy is seeking compassionate individuals for the role of Credit Welfare Agent in Cardiff, focusing on helping customers in debt through welfare-focused home visits and support in setting up repayment plans. This position combines fieldwork with desk-based tasks, requiring strong communication skills and a problem-solving mindset. **

Matching Summary

Match Score: 75

** Octopus Energy is seeking compassionate individuals for the role of Credit Welfare Agent in Cardiff, focusing on helping customers in debt through welfare-focused home visits and support in setting up repayment plans. This position combines fieldwork with desk-based tasks, requiring strong communication skills and a problem-solving mindset. **

Skills & Requirements

Must-have

  • Compassionate and resilient personality
  • Field-based lone working capability
  • Strong listening and communication skills

Nice-to-have

  • Problem-solving mindset for debt situations
  • Ability to set up sustainable repayment plans
  • Experience with customer account resolution

Work Rights

Not specified

Tailored Resume

Cover Letter