Customer Support Specialist, Spanish (weekend Shift)

Klaviyo

Dublin, Ireland
Base: €40.000 - €60.000 eur; bonus/equity: not spe...
On-site
Fluent english and spanish
Weekend shift availability
High-volume, fast-paced environment
Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through email and live chat

Job Summary

  • Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through email and live chat.
  • We’re looking for individuals who thrive in challenging situations and brings a positive, self-driven attitude.
  • Our salary range reflects the cost of labour in the country where the job post is advertised.

Matching Summary

Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through email and live chat.

Salary

Base: €40.000 - €60.000 EUR; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Fluent English and Spanish
  • Weekend shift availability
  • High-volume, fast-paced environment
  • AI tool exploration

Nice-to-have

  • Troubleshooting APIs and integrations
  • MarTech SaaS experience
  • Familiarity with Zendesk

Key Requirements

  • Fluent English & Spanish
  • 1+ years customer-facing experience
  • Full authorization to work in Ireland

Work Rights

Full authorization to work in Ireland

Tailored Resume

Cover Letter