Job Summary

• Drives customer satisfaction through Service Excellence by providing technical support and counsel both remote and onsite to Field Service Engineers (FSE’s), Client Service Technicians (CST’s), and Customers experiencing system performance issues.
• Acts as a change agent/ field "advisor" in areas such as product serviceability and reliability, quality trend analysis, productivity program development and implementation, national modality program execution and new product introduction support.
• GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation.

Matching Summary

Salary

Base: $94,400.00-$141,600.00 Annual; Bonus/Equity: Performance based incentive compensation; Benefits: Medical, dental, vision, paid time off, 401(k), life, disability, accident insurance, tuition reimbursement

Skills & Requirements

Key Requirements

• Associate’s or Bachelor’s degree in Engineering or related field AND minimum 5 years of experience servicing mechanical and/or electrical equipment; OR equivalent military education AND minimum 5 years of experience servicing mechanical and/or electrical equipment; OR High School Diploma/GED AND minimum 8 years of experience servicing mechanical and/or electrical equipment
• Minimum 5 years of diagnostic imaging experience
• Experience interfacing with internal team members and external customers
• Ability to stay calm in pressurized situations
• Willingness to work rotating late shift coverage, scheduled On-Call, including weekends
• Must have and maintain a valid Driver’s License

Work Rights