Customer Service Representative

Rivermist Pet Lodge

Brinklow, MD, United States
Base: $18.00ph doe; tips: + tips; benefits: pyrt-t...
On-site
Answering phones
Multi-tasking
Handling cash and cards
Rivermist Pet Lodge is seeking a Customer Service Representative who is passionate about pets and excels in customer service. The role requires strong communication skills and the ability to multitask in a lively, pet-friendly environment

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families.
  • Part-time health, mental health, and telehealth benefits are offered, with pay starting at $18.00/hour DOE + tips.

Matching Summary

Match Score: 85

Rivermist Pet Lodge is seeking a Customer Service Representative who is passionate about pets and excels in customer service. The role requires strong communication skills and the ability to multitask in a lively, pet-friendly environment.

Salary

Base: $18.00/hour DOE; Tips: + tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • answering phones
  • multi-tasking
  • handling cash and cards
  • responding to complaints
  • keeping lobby clean
  • supporting team members

Nice-to-have

  • concierge skills
  • chaos coordinator
  • fluent in human and hound
  • love pets and people
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs
  • You’ll be on your feet often

Work Rights

Not specified

Tailored Resume

Cover Letter