Associate, Payroll Client Services - Sat- Wed - Amer

Nonphoneworkathome

AMER
Base: $19,650 - $44,200 usd; bonus/equity: not spe...
Fully remote
Payroll customer service experience
Regulatory payroll knowledge
Customer satisfaction focus
Remote is seeking an Associate for Payroll Client Services to support payroll inquiries and enhance customer satisfaction in a fully remote role from Saturday to Wednesday. The ideal candidate should have experience in payroll customer service, excellent communication skills, and a collaborative mindset

Job Summary

  • Serve as the primary contact for all payroll-related inquiries, offering thorough support through email, live chat, and video calls.
  • Partner effectively with teams across Customer Experience, Payroll Operations, Benefits, Tax, and Finance to ensure timely and accurate resolutions within strict service level agreements (SLAs).
  • This role follows a fixed schedule from Saturday to Wednesday and offers competitive compensation and benefits.

Matching Summary

Match Score: 85

Remote is seeking an Associate for Payroll Client Services to support payroll inquiries and enhance customer satisfaction in a fully remote role from Saturday to Wednesday. The ideal candidate should have experience in payroll customer service, excellent communication skills, and a collaborative mindset.

Salary

Base: $19,650 - $44,200 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Payroll customer service experience
  • Regulatory payroll knowledge
  • Customer satisfaction focus
  • Zendesk, Slack, Notion experience
  • Team collaboration skills

Nice-to-have

  • Ambitious problem-solving
  • Continuous learning in payroll
  • Global employment compliance

Key Requirements

  • Experience in a payroll customer service role
  • Advanced knowledge in specific payroll jurisdictions
  • Superior written and verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter