Express Service Writer

Suburban CDJR of Troy

Troy, US
Not specified
Customer experience management
Repair order management
Communication with technicians
Suburban CDJR of Troy is seeking an experienced Service Writer to enhance customer satisfaction and facilitate smooth communication between customers and technicians. The ideal candidate will possess strong interpersonal skills and a customer-first mindset while working in a fast-paced automotive environment

Job Summary

  • As an Express Writer, you'll take charge of the customer experience from start to finish—managing repair orders, setting accurate expectations, and serving as the critical link between the customer and the technician.
  • Join a respected dealership in the Chrysler-Dodge-Jeep-Ram network and work with a professional and supportive service team.
  • Access ongoing training, career development, and advancement opportunities with a competitive pay and benefits package.

Matching Summary

Match Score: 85

Suburban CDJR of Troy is seeking an experienced Service Writer to enhance customer satisfaction and facilitate smooth communication between customers and technicians. The ideal candidate will possess strong interpersonal skills and a customer-first mindset while working in a fast-paced automotive environment.

Skills & Requirements

Must-have

  • customer experience management
  • repair order management
  • communication with technicians
  • professional customer greeting
  • active listening skills

Nice-to-have

  • customer-first mindset
  • team player
  • passion for automotive industry
  • fast-paced environment

Key Requirements

  • Proven track record in service writing
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

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