Case Manager - Recovering Independance

EML

Melbourne, Australia
Not specified; salary reviews included; annual com...
Fully remote
Experience in fast-paced high-pressure environment
Strong pc skills and ability to learn new systems
Excellent communication and stakeholder engagement skills
The role involves providing direct support to individuals recovering from long-term work-related injuries who are no longer employed

Job Summary

  • The role involves providing direct support to individuals recovering from long-term work-related injuries who are no longer employed.
  • EML fosters a learning culture that invests in employees to ensure long-term career growth within the organization.
  • The position offers flexibility to work from home up to three days per week after completing training.

Matching Summary

The role involves providing direct support to individuals recovering from long-term work-related injuries who are no longer employed.

Salary

Not specified; Salary reviews included; Annual company incentive scheme available

Skills & Requirements

Must-have

  • Experience in fast-paced high-pressure environment
  • Strong PC skills and ability to learn new systems
  • Excellent communication and stakeholder engagement skills

Nice-to-have

  • Empathetic and resilient approach to sensitive situations
  • Solutions-focused mindset with creative problem solving
  • High attention to detail and strong organizational skills

Key Requirements

  • Previous experience in customer service, medical reception, or call centre
  • Ability to manage caseloads within legislation and compliance guidelines

Work Rights

Not specified

Tailored Resume

Cover Letter