Not specified (assumed to be flexible based on responsibilities).
Strong working knowledge of itil practices
Experience with incident management and change management
Ability to lead through influence across teams
Integer is seeking a Senior Manager for IT Service Management to oversee ITSM governance, incident, change, and problem management while ensuring alignment with ITIL best practices. The ideal candidate should possess extensive experience in IT Service Management, particularly in ITIL practices and SOX compliance, along with strong leadership and communication skills
Job Summary
At Integer, our values are embedded in everything we do.
The role includes overseeing ITSM governance and ensuring consistent application of ITIL processes.
We provide a comprehensive benefits package with immediate eligibility including medical, dental, vision, and more.
Matching Summary
Match Score: 85
Integer is seeking a Senior Manager for IT Service Management to oversee ITSM governance, incident, change, and problem management while ensuring alignment with ITIL best practices. The ideal candidate should possess extensive experience in IT Service Management, particularly in ITIL practices and SOX compliance, along with strong leadership and communication skills.
Skills & Requirements
Must-have
Strong working knowledge of ITIL practices
Experience with Incident Management and Change Management
Ability to lead through influence across teams
Nice-to-have
Experience supporting large-scale IT modernization
Strong executive communication and facilitation skills
Continuous improvement mindset
Key Requirements
Bachelor’s degree in computer science or related field
Minimum of 10 years of experience in IT Service Management