Base: $22.00 ph; bonus/equity: up to $1,000 monthl...
Fully remote
Two-way audio communication systems
Alarm verification and video monitoring
Live incident response and de-escalation
Interface Security Systems is seeking a Level 3 iSOC Coordinator to manage real-time interactions during critical security events, requiring strong communication and decision-making skills. The role operates from 9 PM to 5:30 AM and offers competitive compensation, benefits, and a supportive work environment
Job Summary
This role involves managing real-time interactions and interventions during critical security events using advanced two-way audio systems.
Employees receive full benefits on day one, including three weeks of paid vacation and ten days of paid sick time.
The position offers a starting pay rate of $22.00 per hour plus shift differentials for overnight and weekend hours.
Matching Summary
Match Score: 85
Interface Security Systems is seeking a Level 3 iSOC Coordinator to manage real-time interactions during critical security events, requiring strong communication and decision-making skills. The role operates from 9 PM to 5:30 AM and offers competitive compensation, benefits, and a supportive work environment.
Salary
Base: $22.00 per hour; Bonus/Equity: Up to $1,000 monthly performance bonus and up to $250 monthly attendance bonus; Benefits: Full benefits day 1, 3 weeks PTO, 10 days sick leave
Skills & Requirements
Must-have
Two-way audio communication systems
Alarm verification and video monitoring
Live incident response and de-escalation
Emergency services dispatch coordination
Nice-to-have
Calm demeanor in high-pressure situations
Customer-focused energetic work culture
Strong active listening skills
Microsoft Office applications knowledge
Key Requirements
High school diploma or GED equivalent
Two years of customer service or security experience preferred
Pass pre-employment drug screening and background check