Customer Support Representative

Repfitness

Westminster, CO, United States
Hybrid (minimum of three days in the office)
Provide exceptional service
Field product questions
Troubleshoot issues
REP Fitness is seeking a Customer Support Representative to provide exceptional service to customers via phone, chat, and email. The ideal candidate should have a passion for fitness and a strong commitment to customer satisfaction in a dynamic and collaborative environment

Job Summary

  • REP designs world-class, innovative gym equipment and is expanding into apparel, supplements, athletes, and events.
  • This role is the frontline ambassador for the brand, providing exceptional service through phone, chat, and email.
  • The company offers a hybrid work environment with a minimum of three days in the office, a state-of-the-art headquarters, and a kitchen stocked with healthy snacks.

Matching Summary

Match Score: 85

REP Fitness is seeking a Customer Support Representative to provide exceptional service to customers via phone, chat, and email. The ideal candidate should have a passion for fitness and a strong commitment to customer satisfaction in a dynamic and collaborative environment.

Skills & Requirements

Must-have

  • Provide exceptional service
  • Field product questions
  • Troubleshoot issues
  • Empathy and professionalism
  • Solutions-oriented mindset

Nice-to-have

  • Fitness enthusiasts
  • Versatility and adaptability
  • Positive attitude
  • Teamwork without ego

Key Requirements

  • Must have US citizenship
  • Minimum three days in office

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter